PRIVACY POLICY

PRIVACY STATEMENT

----

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@truemoringa.com or mailing us at:
True Moringa
288 Norfolk St, 4th Fl, Cambridge MA 02139

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@moringaconnect.com or by mail at
True Moringa
[Re: Privacy Compliance Officer]
288 Norfolk St, 4th Fl Cambridge MA 02139

Text Marketing and notifications:
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will bot exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”
----

who we are

In January of 2013, Kwami Williams and Emily Cunningham found themselves working in rural Ghana by different paths.

Emily was studying development economics at Harvard, frustrated by the disconnect between the information in her textbooks and realities in the developing world.

Born and raised in Ghana, Kwami and his family immigrated to the US at the age of 8. By 2012, he was living the American Dream having graduated from MIT with a degree in aerospace engineering and starting a career at NASA when a mentor challenged him to return to his native Ghana.

meet the moringa tree

It was here that the pair were introduced to the moringa tree. NGOs encouraged farmers to cultivate moringa for the nutritional benefits - gram for gram, the leaves of the tree contain more iron than spinach, more protein than yogurt, and more calcium than milk. But farmers didn’t have a way to earn a living cultivating moringa - no access to market.

So Kwami and Emily took the unused part of the tree - the seeds- back to their labs at MIT and figured out how to cold-press the moringa seeds into a nourishing oil that outperforms argan, jojoba, and shea.

Together, we set about building True Moringa with the mission of doing wellness differently. We believe that being healthy should be simple, affordable, and accessible to all.

TOUR OUR FARM

Your skincare ingredients grow here!

5000 farmers. 3 million trees planted.

We envision a future in which all ingredients sourced by skincare and wellness brands provide transformative impact to the people and planet that produce them. 

Plant a tree in your name here and search your order number here to see where your tree is planted and learn more about the farmer who benefits

We take a three pronged approach to ethical production through our farming, manufacturing, and product development

OUR JOURNEY STARTS AT THE FARM...

  • Climate Smart Agriculture

    Your skincare is powered by solar! Our farm is home to West Africa's largest solar-powered irrigation project. Moringa trees are drought resistant, require little water, and capture 20x the carbon of other vegetation. We use a regenerative agriculture approach to protect soil health and increase biodiversity.

  • LAND ACCESS FOR WOMEN & TRIBAL MINORITIES

    Community members who typically lack access to land are allotted a plot on our farm and given access to irrigation, organic certification, agricultural training, and wrap around services like child care, scholarship funding, health insurance, and more. These programs increased womens' participation in lucrative tree crop farming from 0% to 40%.

  • Building Community Wealth

    True Moringa Farmers organize themselves into small groups of 30 members to form Village Savings and Loan Associations - micro banks through which members learn financial literacy skills, save their earnings from their moringa farms, and lend to other members at low interest rates. For every $1 invested in VSLAs, $10 of community wealth is generated.

Award winning ingredients made with love in ghana

  • cold-pressed moringa oil

    Too often, commodities like cocoa and coffee are extracted from developing countries and all of the value addition is done in western countries. 98% of our team is from Ghana and based in Ghana full time where we cold press our moringa oil and mill our organic moringa powder. By creating jobs and adding value locally, we are shifting this paradigm. 

  • moringa powder - true moringa

    ORGANIC MORINGA POWDER

    Too often commodities like cocoa and coffee are extracted from developing countries and all of the value addition is done in western countries. 98% of our team is from Ghana and based in Ghana full time where we cold press our moringa oil and mill our organic moringa powder. By creating jobs and adding value locally, we are shifting this paradigm. 

superfood powered formulas backed by science

Our award winning formulas are always vegan, paraben free, sulfate free, but they are also packed with superfood nutrients backed by science and centuries of local knowledge. 

  • <3 Team True Moringa

  • <3 Team True Moringa

  • <3 Team True Moringa

  • <3 Team True Moringa